Cameco Technology

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Welcome to Cameco Technologies LLC

Frequently Asked Questions

Do you sell both new and refurbished products?
Yes, we are pleased to offer both new and refurbished products to provide you with the best selection of high end, cost-effective choices for your portable computing needs. All product descriptions reference whether the product is new or refurbished. If you have any questions relating to the condition of our refurbished products, please contact us.

What is the advantage to buying a refurbished product?
Refurbished products offer tremendous value for money. With new, factory-sealed, factory refurbished, and certified off-lease refurbished items from the world's top manufacturers, we save customers from 10 to 70 percent on their purchases! OEM Direct relationships afford us the opportunity to buy the best products in volume, and pass the savings on to customers. It's our goal to provide the aggressive pricing along with superior customer service for mobile computing products. In our opinion, refurbished or reconditioned computers and peripherals offer the best values in computers today.

What gets a computer qualified as "refurbished" or "re-manufactured"?
There are many reasons a computer may be designated "refurbished" or "re-manufactured". Consumer protection laws prevent computer manufacturers from selling anything that has been repaired even slightly, as "new". Here are a few examples:

The OEM sent the product out as a demonstration unit, or for a client's evaluation.
There is no problem with the equipment, but the box was opened.
The product was shipped to a customer who returned or exchanged it for another unit.
A component in the unit needed to be replaced, or software/drivers were incorrectly installed. This can happen to an entire "build" of otherwise perfect computers. They could be sitting in a warehouse when the problem is discovered. But once they are called back from the distribution channel and the problem is rectified they can't be called new.
Lease returns that have been fully tested and recertified. Off-lease and used recertified computers may show signs of normal usage unless noted otherwise.

How can I be sure I'm not getting a "lemon"?
In most cases, refurbished or recertified equipment has a much lower failure rate than new because the computers have been checked and tested more thoroughly than new equipment. You can buy refurbished equipment with confidence. For more info, please read our return policy.

How do I choose the laptop or peripheral that is right for me?
We have put together a glossary of terms that should help you determine what equipment will meet your needs. If you have specific questions relating to your needs, feel free to contact one of our staff who can help you sort through the options at support@camecousa.com or call us at 1.866.476.2218.

How do I place an order?
Please review our guide on placing orders.

What is your return policy?
Please review our return policy.

What is your privacy policy?
Please review our privacy policy.